For research leaders who want to enhance their capacity to work within complex social systems and increase conflict literacy. Who is it forThis 1.5 day training course is for University of Edinburgh research and academic staff to increase research leaders' (in this method, defined as anyone who works alongside others to create impact - it does not refer to hierarchy necessarily) capacity to work within complex social systems by helping them understand relationship and group dynamics, by offering practical tools for working with differences in a group and making effective decisions, and by increasing their conflict literacy to lean into difficult conversations skillfully.What to expectEffectively managing team work and group dynamics is not easy. Problems are often encountered in the following areas:decision makinggaining real commitment to actlistening, and breakdown in communicationopenness to alternative viewsdealing with difference, tensions, paradox and conflictThis course is aimed to provide the theoretical background and experiential learning opportunities to begin using the tools and culture of Deep Democracy in day-to-day work and personal environments. Many facilitation or leadership training offer great ways of engaging groups and techniques for challenging conversations, but do not incorporate how to deal meaningfully with the unsaid dynamics, inherent differences and tensions that affect them. This course specifically shows people how to surface undercurrent views, include all voices, and build the inner skills needed to achieve breakthroughs in seemingly impossible-to-solve issues.During the training, we cover theory and tools, but we spend a large amount of time in active practice. Rather than working through pre-set scenarios or case studies, participants bring live topics, real tensions, and current decisions into the room. The method is then practised on what is live and relevant in the group. This means people leave with direct experience of using the tools, not just an understanding of them.What you will learnUnderstanding group dynamicsread the dynamics of a group, pick up on the early signs of resistance and emerging conflict and act in a timely manner to reduce tensionunderstand the obstacles to good communication, learn to listen and pay attention to different viewpointsobserve group dynamics that exist beyond individuals and manage them for more effective collaborationbegin and end meetings with a powerful way to connect the group and get a handle on what is happening in the roomCollaborative decision makingfacilitate dynamic conversations which unleash engagement and creativitycreate safety in large or small groups for difficult conversations to take placesearch for the wisdom of the unpopular views and improve decision- making by incorporating this valuable informationResolving conflict and tensionrecognise the underlying tensions that block a group's progress, diagnose when group dynamics become polarised and rigid, and know what facilitation tools to use in such situationsresolve differences of opinions, arguments and conflicts instead of allowing anger and blaming to continue learn to unleash the creative potential that lies within every conflictappropriately address “elephants in the room”use tension as an opportunity for learning and to improve relationshipsDeveloping inner skills grow the capacity to hold all views as valuable, including the uncomfortable, unpopular, or dissenting onesstay present with tension, difficulty, and strong emotion without collapsing into fixing, withdrawing, using rank, or avoidingbuild self-awareness of your own reactions, edges, and assumptions and the ability to work with them rather than be hooked by themdevelop the inner steadiness that allows you to facilitate, lead, or contribute as a non-polarising presence in charged situations without losing your groundcultivate genuine compassion for the range of views and experiences in yourself and within a group, including those you disagree withEligibility and bookingYou must be able to attend both days on campus to be eligible for booking.This 1.5 day course will take place on 26 April, 09:30-16:30, and 27 April, 09:30-12:30, 2027, in a central campus location. Book a place (UoE staff only) This article was published on Wednesday 10 June 2026